If you’ve migrated to a new domain at any point in time, you probably have a lot of social share counts attached to your previous domain. Facebook and Twitter treat these as completely separate URLs.
You can combine your previous domain and your current domain’s social share counts in the Novashare plugin so you don’t lose any data.
Not sure if you have any shares on your previous domain? Check out our documentation on how to manually check your social share counts.
Use case example
Here is an example of combining share counts from a previous domain with your current domain.
Previous domain: https://olddomain.com/blogpost (39 total shares)
Current domain: https://domain.com/blogpost (23 total shares)
The new total share count would be 62 (39 + 23).
Recover previous domain
Follow the steps below to recover and combine your social share counts from a previous domain.
Step 1
Click into the Novashare plugin settings.
Step 2
Click on the “Configuration” submenu.
Step 3
Scroll down to the Share Count Recovery section. Toggle on “Recover Previous Domain.”
Then proceed to the next section below.
Previous domain
Under “Previous Domain” input the domain you previously used without the protocol (HTTP/HTTPS). Example: olddomain.com
The above would also work if you moved from a non-www domain to www, or vice versa.
Recovering additional social share counts
If you’ve made multiple changes to your site, there might be additional social share counts you want to recover. Here are a few: