How can we help?
Help Topics
General
46 Articles- How to use the social follow buttons block
- How to configure the subscribe button and link
- How to enable and customize the share button
- How to change your PayPal payment method on a recurring subscription
- How to add the integration with AffiliateWP
- How to show floating social share buttons on scroll
- Change your Pinterest settings in Novashare
- How to fix Cumulative Layout Shift (CLS) with Novashare
Installation
6 Articles- How to migrate social share data to Novashare from other plugins
- How to import and export Novashare settings
- How to use Novashare with WordPress multisite
- How to perform a clean uninstall of Novashare
- How to install and activate Novashare on a staging or dev site
- How to install and activate Novashare for the first time
Pre-sales questions
8 Articles- Is Novashare GDPR compliant?
- How to fix the unable to process your payment error
- How VAT works and is collected (value-added tax)
- What forms of payment are accepted?
- Do you have an affiliate program?
- Can I upgrade my license later?
- What languages are available for Novashare?
- Can’t pay with PayPal balance? Here’s why
Troubleshooting
11 Articles- How to fix the “PHP Parse error: syntax error, unexpected ‘?’” warning
- How to restore default options
- How to create a temporary WordPress login (without sharing password)
- Important notice regarding Facebook share counts with Graph API v10.0+
- Social share counts aren’t showing up? Follow this checklist
- How to manually check your social share counts
- WordPress theme support
- Update package not available error