Not seeing the correct number of shares on your WordPress site? Make sure you’ve gone through our troubleshooting checklist first.
Below we’ll show you how to manually check them. Remember, if you chose a less frequent share count refresh rate, it could be that you simply need to wait a few hours for the data to show up for the first time. You can also manually refresh the count on an individual post.
Check Facebook share counts
To check your Facebook share counts, you’ll first need a Facebook developer app set up.
Once you have your app, go to Facebook’s Graph API Explorer.
- If your app isn’t already selected, select your Facebook App from the drop-down.
- Under “User or Page” select “App Token.”
- Click “Generate Access Token.”
In your browser’s address bar, paste the following and update it with the URL you are checking and your access token.
https://graph.facebook.com/v6.0/?id=https://domain.com/blogpost&access_token=YOUR_ACCESS_TOKEN&fields=engagement
It will return an array with your total share_count on Facebook. This includes a combination of reactions and comments.
If you’ve migrated from HTTP to HTTPS or changed your domain from www to non-www, you can also look these up by updating the URL.
Check Pinterest share counts
To check your Pinterest share counts, paste the following in your browser’s address bar. Update it with the URL you are checking.
https://widgets.pinterest.com/v1/urls/count.json?source=6&url=https:domain.com/blogpost
It will return an array with your total share count on Pinterest.
If you’ve migrated from HTTP to HTTPS or changed your domain from www to non-www, you can also look these up by updating the URL.
Check Twitter share counts
The following assumes you have set up the TwitCount service at some point for your site.
To check your Twitter share counts, paste the following in your browser’s address bar. Update it with the URL you are checking.
https://counts.twitcount.com/counts.php?url=https://domain.com/blogpost
It will return an array with your total share count on Twitter.
If you’ve migrated from HTTP to HTTPS or changed your domain from www to non-www, you can also look these up by updating the URL.